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Getting Started

Getting Started

Below are some general guidelines to begin your application process. For more details or if you have any questions, contact your school’s financial aid office, call 1-800-239-4376 or click here.

Applying for Student Loans
  1. Obtain financial aid information from your school’s Financial Aid Office. Complete and submit the Free Application For Federal Student Aid (FAFSA) to determine how much you are eligible to borrow. For more information on Student Loans, click on the Federal Loans link on the left. Or visit www.fafsa.ed.gov. Be sure to list Dollar Bank, Pittsburgh, PA as your lender and enter 822583 as your lender code.


  2. Once your eligibility to borrow has been determined by the Financial Aid Office, you’ll receive an Award Letter from your school informing you of the loan type and amount you’re eligible to receive.


  3. Your completed application will be reviewed and begin to be processed.


  4. You will then be mailed a copy for each approved loan of the Notice of Loan Guarantee and Disclosure statement informing you of the anticipated disbursement date(s).


  5. A disbursement check will be electronically transferred or mailed on the anticipated dates to your school for the approved amount less the origination fees. Normally it takes two separate disbursements to distribute the full funds of all loans.
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On your application, enter Lender Code: 822583

Contact Us Today:
1-800-239-4376

Representatives are available Monday through Friday from 7:00 AM to 8:00 PM. and Saturday from 7:00 AM to 8:00 PM (Central).

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Office Locations throughout Pittsburgh and southwestern Pennsylvania, Cleveland and northeastern Ohio.